Trust centers for health technology
Health buyers ask about provincial health privacy law before anything else. A trust centre that answers it up front shortens procurement.
A healthtech company selling to Canadian clinics, hospitals and health authorities should use its trust centre to show how it meets provincial health privacy law, such as Ontario's Personal Health Information Protection Act (PHIPA), alongside its security controls. Health information custodians remain responsible for the information you handle for them, so their reviewers ask where data is stored, who can access it, how access is logged and audited, and how breaches are reported. Answer those publicly and gate the detail.
What do health buyers ask?
| Question | What to publish |
|---|---|
| Where is health information stored? | Canadian regions, backups, and any processing outside the province or country |
| Who can access patient data? | Role-based access, support access rules, access logging and audit |
| Which law applies? | The provincial health privacy statutes you support, such as PHIPA in Ontario |
| How are breaches handled? | Notification commitment to the custodian and its timing |
| What independent assurance exists? | SOC 2 or ISO 27001, and a recent penetration test letter |
Does each province differ?
Yes. Ontario has PHIPA, Alberta the Health Information Act, British Columbia and other provinces their own statutes, and Quebec its own regime. A national healthtech supplier should say which provinces it serves and link the relevant obligations. GetAudited covers PHIPA in depth.
Common questions
Is HIPAA relevant to a Canadian healthtech company?
Only if you handle protected health information for US covered entities. Canadian health buyers assess you under provincial law. State which regimes you support so neither side assumes the other.
Must health data stay in Canada?
It depends on the province, the buyer and the contract. Public health bodies often require it. Publish your locations precisely so the buyer can decide.
Get a healthtech trust centre set up
From providers who know provincial health privacy law.
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